Healthcare

Multi-Hospital Network RCM Transformation

3.5%

Denial Rate (from 12%)

45 days

Collection Period (from 85)

$8.2M

Revenue Recovered

Challenge

A regional healthcare network with 5 hospitals was struggling with a 12% denial rate, 85-day average collection period, and $8M in uncollected revenue.

Solution

IT GIG implemented a comprehensive RCM optimization program including AI-powered medical coding, denial management workflows, and staff training.

Results

Denial rate reduced to 3.5%

Collection period decreased to 45 days

$8.2M in recovered revenue

25% improvement in billing accuracy

312% ROI in Year 1